Platform admin cockpit — overview

# Platform admin cockpit — overview The platform-admin cockpit lives at **admin.contexta.uk** and is gated to platform admins (`is_platform_admin`). Non-admins are redirected to the Studio dashboard. It's the operator console for the whole platform — not a customer surface. Sections: - **Dashboard** — live platform metrics: active users, companies, runs in the last 24h, audit events, credit pool, queue activity, recent runs, AI calls. - **Users** — every user across all companies. Create, edit role/active state, reset passwords. Platform-admin accounts can't be disabled (lock-out guard). - **Credits** — per-company credit balances, markup, fair-use, monthly limits; grant credits to a company (logged to the credit-transaction ledger). - **CRM** — contacts, pipeline (kanban), tasks, automation rules, email templates, email log. - **Prompts** — the AI prompt templates the platform uses (including the support chatbot's system prompt). Edit, activate a version, clone. - **Knowledge base** — the help articles `/studio/help` + the support chatbot draw on. Edit article content here. - **System** — Settings (plugin master switches), Health checks (DB/queue/key presence), Logs (in-memory log handler), Audit log + Audit rules. - **Usage** — cost/usage analytics + per-company breakdown. Most sections are read views plus targeted edits; the heavy data work runs in core services (the cockpit is a thin React surface over them).